Review Sites Hotels Should Be Using

Hotel reviews are important for marketing your business. 88% of travellers will check reviews online before booking a hotel. User-review sites are ranked as the second-most trusted source of information for consumers globally, only being beaten by personal recommendations from friends. Here are the sites that you should be monitoring Read more…

online reputation management

Online Reputation Management

Online Reputation Management is important in this day and age. The internet has brought about changes all around us. It has completely changed how some industries behave, and have had subtle changes elsewhere. This impact is felt nowhere more than in the financial/business sector. The internet has brought about abilities Read more…

How To Ask For Customer Feedback

How To Ask For Customer Feedback

Customer feedback is a way to improve your business’ services.To be sure that an employee is performing as has to. But a lot companies are really struggling to collection customer feedback. Most of the times this is happening because they simply do not know how to ask for customer feedback. Read more…

Google Review

How To Get More Google Reviews

Recent survey showed that 80% of the participants trust online reviews when they have to decide which restaurant or cafe are going to visit, or which service suits better to their needs. Therefore, it is really significant to persuade your customers to leave Google review. Ways to get more positive Read more…

Negative Review

Managing Online Negative Reviews

So you got a negative review in Google, Yelp, Facebook or maybe another social media platform? It’s not the end of the world. However,  it is a matter that needs your full attention. Replying to reviews and especially to negative reviews is what can make you stand out from your Read more…